Dama N.V. is the owner and operator of the website www.jeetcity.com (“casino”, “website”, “company”, “we”, “us”, “our”). that is registered under the laws of Curaçao, with Scharlooweg 39, Willemstad, Curaçao as its registered address, and company registration number 152125. Dama N.V. operates under Antillephone N.V.’s E-gaming license No. 8048/JAZ2020-13. approved by the Curacaoan government. With its business registration number ΗΕ 407624 and registered location at Pavlou Nirvana & Aipeias 4, Alpha Tower, floor 1, flat/office 11, 3021, Limassol, Cyprus, Strukin Ltd. is a company that was incorporated under the laws of Cyprus. Within the DAMA group, Strukin Ltd. is a facilitating firm. The DAMA Group is using a Curacao e-gaming license (8048/JAZ2020-13). It is the player’s entire obligation to find out what the current rules and regulations of the specified jurisdiction are regarding online gambling. All payments made using Paysafe are processed by Dama N.V.

Please feel free to contact our Data Protection Officer at [email protected] if you have any additional questions about this Privacy Policy or the safeguarding of your data.

By creating a player account on the website, you attest to your acceptance of this privacy statement. Please do not use this website if you do not agree to the terms of this privacy statement and do not want to give us the personal information we need.

Please be aware that you and the Company have an agreement with this Privacy Policy. We might update this Policy from time to time. We will try our best to let you know about any changes, but in the meanwhile, we suggest you check this Privacy Policy frequently. You agree to the Privacy Policy by continuing to use the Website and/or its services.

Data that We Collect

The following is a list of the types of Personal Information that we may request to use and process:

• whatever data you give us via the forms on our account registration pages, along with any additional information you send us by email or the website (such as your first and last name, date of birth, email address, and phone number);
• correspondence with us by email, web chat, the website, or another channel of communication;
• the entire history of transactions involving player accounts, whether they were made through the website(s) or another channel of communication;
• login credentials for websites, together with information about traffic, browser and device usage, GeoIP location data, weblogs, activity logs, and other traffic data that is stored in our system;
• documents and evidence that we have lawfully sought in order to confirm your account, handle deposits and withdrawals, and carry out anti-fraud investigations (either on our own initiative or in compliance with applicable laws). These evidences could include scans of a passport, bank statements, payment slips, etc.;
• involvement in surveys or in any other consumer evaluations we might periodically conduct.

How We Use Your Personal Information

In order to provide our services, we process the Personal Information that we receive from you. We will specifically utilize your information for the following uses:

• completing your transactions and wagers. This covers how you make payments online and using credit cards;
• provide you with the games and additional services you request from our website;
• providing customer service, including help with creating and maintaining your account;
• determining and carrying out the required verification procedures;
• supplying promotional content from our chosen associates, business partners, and affiliates, or informing registered players about our promotional offers (only if players expressly consented to receiving such marketing material);
• obeying the law, which includes following anti-money laundering (AML) and countering the funding of terrorism (CFT) regulations;
• keeping an eye on and looking over transactions to stop money laundering, fraud, misuse of terms, and other illicit or irregular gaming activity;
• analyzing consumer trends using evaluations from market studies (you are always free to decline participation in surveys);
• carrying out studies and statistical evaluations of compiled information.

Marketing Content

Your email address and phone number are among the Personal Information we may use to contact you with marketing messages about goods, services, and promotions, unless you have specifically requested not to receive these offers. This could contain details regarding goods and services offered by our business associates, such suppliers of casino games.

You can choose to discontinue receiving such marketing and advertising information at any time by contacting our customer service at [email protected] or using the settings in your player account.

Furthermore take note that, unless otherwise permitted by law, accepting any contest prize or rewards from us grants us permission to use your name and/or nickname for advertising and promotional purposes without further payment.

Obtaining Your Personal Data

Without your knowledge, we will not gather any personal information about you. However, in situations where you would have given us such information by using our services and interacting with us, we might automatically get certain information about you.

Additionally, certain Personal Information about you may be lawfully received by us from online vendors and service providers, like fraud prevention firms. Furthermore, we reserve the right to use outside suppliers’ services to handle technical assistance, handle online transactions, and find game content.

Please be aware that any information you submit to these merchants, service providers, and third-party e-commerce services may be accessible to us. You may be confident that we will use and protect any personally identifiable information we acquire in accordance with this policy. We will only share your information with outside parties in compliance with this privacy policy, and we’ll take all reasonable measures to guarantee that our contracts with third-party service providers safeguard your personal data at all times.

Recipients of Your Personal Data

We might disclose the information you have provided to our business partners and other organizations in our group of companies. These businesses comprise our parent companies, their parent companies, and each of those companies’ subsidiaries, in addition to other businesses we do business with and with which we have the appropriate agreements. Your information may be processed by the Company or another company in our group, which may contract with a third party to handle such processing requirements.

Your Personal Information may also be accessed by Company employees for the purpose of carrying out their jobs and helping you, such as the Data Protection Officer, Money Laundering Officer, Payments & Anti-Fraud analysts, Customer Support agents, Customer Retention team members, VIP player managers, and other specially chosen employees.

In accordance with relevant gaming, data protection, and privacy regulations, all of our employees who have access to or are involved in the processing of a player’s personal information have executed confidentiality agreements promising to maintain the information’s secrecy.

In order to provide you with our services or interact with service providers and data processors, it might be necessary for us or our service providers to transfer your personal data to nations outside of the European Union (EU), the European Free Trade Association (EFTA) regions, and the European Economic Area (EEA). Nonetheless, we are required by the General Data Protection Regulation (GDPR) to make sure that your personal data is protected throughout these transfers. It can be required for this transfer in order for us to offer you our services, like:

a) Handling your financial transactions and wagers;

b) Giving you access to the games and other supplemental services you request on our website;

c) Determining and carrying out the required verification procedures;

We put suitable protections in place, such as the standard contractual provisions for data protection established by the European Commission, to ensure an adequate degree of protection for your personal data during transfers to third nations. Additionally, we take all necessary steps to guarantee that your data and information is handled securely, in compliance with this privacy statement, and with all relevant data protection regulations.

You consent to the potential transfer of your personal data to third countries and the application of these safeguards by using our services and visiting our website. Please do not hesitate to contact us if you have any queries or worries about these transfers.

Giving Up Data to Outside Parties

Your personal information is never rented or sold to outside parties.

Should a law, regulation, subpoena, or other legal requirement necessitate it, we might be obliged to provide your personal information. If we feel it is essential to safeguard the legal interests of the Company, its clients, or any third party, we may also provide your personal information to a regulatory or law enforcement body.

Only the following situations will result in the disclosure of personal data to third parties:

• In situations where it is mandated by law;
• In the event that the Website must exchange information with its payment processors in order to conduct payments in compliance with those companies’ privacy policies. (Paysafe, whose privacy policy is applicable to such transactions, processes the majority of banking card transactions);
• To fulfill our legal and regulatory obligations to the appropriate licensing and regulating bodies, as well as all other legal obligations and duties owing to other applicable regulators in other jurisdictions and other applicable legislation;
• When the company determines that disclosing information is required to look into fraud, comply with a request from the authorities, or safeguard the safety of the company, the player, or others;
• If the information is needed by our marketing service providers to complete their tasks,
• to any additional third party with the player’s prior authorization.

Limited personal data is processed on our behalf by third-party data processors. These service providers aid the website, particularly in the areas of marketing, analytics, email newsletter distribution, website improvement, and hosting and operation. We will make sure that the receiver receives the Personal Data in accordance with applicable data protection laws and that the processor is subject to the same duties as we are under the relevant services agreement.

Additionally, social media features (like “like” or “share” buttons) might be present on our websites. Social media sites like Facebook that are not affiliated with the company offer these capabilities. The privacy policies of the individual social media sites regulate the processing of data gathered in this manner.

In addition to the aforementioned, if we purchase any new companies, we might also disclose personal information. In the event that the Company experiences a reorganization, merger, acquisition by another business, or partial acquisition, it is quite probable that the personal information of our clients will be part of the transaction or transfer. As per our policy, we shall notify our gamers via email before carrying out any such transfer of personal data.

Note that our content may contain links to external websites that offer pertinent references. Such other content is not our responsibility and might have its own privacy policies and statements about data handling.

Data Preservation

You and the Casino may choose at any moment to have your Player Account closed, as specified in our Terms and Conditions. We will keep your personal information on file once your account is closed for as long as is mandated by law. This information will only be utilized if requested by appropriate authorities in cases involving inquiries into financial and fiscal records, fraud, money laundering, or any other unlawful behavior.

In cases where automated decision-making is not used, we might also retain anonymized versions of your data to enhance our marketing messages and content.

Please take note that we must keep player personal information submitted during registration and any information transferred during the player account’s operational period for a minimum of five years following the last player transaction or account closure due to anti-money laundering regulations in licensed gaming jurisdictions in the European Union. As a result, requests for erasure made before the end of this time frame will not be considered.

Protection of Your Information

We hereby acknowledge that we are constrained by stringent legal restrictions regarding the protection of personal data when we gather and handle your Personal Information in order to administer your Player Account.

As a result, we work hard to uphold your privacy and safeguard your personal information in compliance with current laws and best business practices. As part of our commitment to offering players secure services, we shall take all appropriate security measures to guarantee the security of any data you have provided to us.

Only the player’s specific ID and password will allow access to their player accounts. Two-factor authentication (2FA) can be enabled as an extra measure of security against unauthorized account access. It is your responsibility to ensure that no one else may access your login credentials and to keep them private.

Getting in Touch

If you have any questions about our Policy, you can always get in touch with us at:

Verify that the personal data we have gathered about you is accurate;

• Find out how your personal information is used by us;
• Forbid your data from being used in the future for direct marketing;
• Update or correct any information you have given us (if necessary, you must include any supporting documentation that we may reasonably need in order to make the necessary changes). Please take note that it is against the law to give us inaccurate information about you, and it is your duty to make sure we are always updated with the right information.

A Data Protection Officer (“DPO”) has been designated by us to supervise inquiries pertaining to this privacy policy. For any inquiries regarding this privacy statement, kindly reach out to the DPO at [email protected].

Furthermore, in compliance with GDPR Article 77, you are entitled to file a complaint about the way personal data is processed with a supervisory body, preferably in the Member State where you regularly reside, work, or where the alleged infringement occurred.