We strongly advise you to think about taking a few helpful steps if you feel like you are spending more money than you can afford or if gaming is beginning to interfere with your regular daily routines. These steps include putting Personal Limits on your gaming activities, choosing to self-exclude, or asking for support and assistance from reputable, independent organizations.

To find out whether you are displaying the symptoms of a gambling addiction, you can take the gambling addiction questionnaire.

How do I reduce my gambling expenses?

We provide you with the Personal Limits function to help you gamble wisely. Limits can be placed on how much you deposit, lose, bet, spend in a single game, or how much you do with your account overall.

We advise you to set any limits that may assist you in gambling responsibly, including a deposit limit, a loss limit, a wager limit, a game session limit, and a cap on the amount of time you can spend gaming (per day, per week, or per month).

You must get in touch with our support staff to set any of the aforementioned limitations. You can accomplish this by sending an email to [email protected] or by using the Chat button.

Limits are subject to change at any time. A reduction in the limit will happen right away, but to prevent hasty judgments, an increase in the limit can only happen after email confirmation and after the previous limit of the same kind expires. If you need any additional help or information on Personal Limits, please email [email protected] to our support team.

Limit of Loss is a daily, weekly, or monthly cap on the amount of money you can lose at the casino. Not gains attributable to the deposited amount, please; the loss is based on the original deposit. As the balance is dependent on the initial deposit rather than the winnings, you may still lose more than 10 € of the 1.000 € balance, for instance, if you deposit 50 €, set a Loss Limit of 10 €, and then go on to win 1.000 €.

A Cooling-Off Period can be established for a specific amount of time. You are unable to make deposits to the casino and will not be eligible for any promotions while the limit is in effect, but you are still able to withdraw any remaining funds. The cooling-off time is instantly applied to your account. Your account will be automatically reactivated after it expires.

What is Self-Exclusion?

A Self-Exclusion Limit can be established for a specified amount of time or an unlimited amount of time. When you do this, all promotional offers will be blocked from you for the designated amount of time, and your player account will be disabled instantly. When the limit is in effect, you won’t be able to make deposits or withdrawals. Your account will be automatically reactivated after it expires.

When you request self-exclusion, you are alerting us to the necessity of taking all necessary steps to prevent you from accessing your account and to ensure that you are not sent any promotional materials. Please use live chat to contact our support team if you would want to implement self-exclusion and let us know that you have decided to stop gambling on the Website permanently or for a set amount of time.

You won’t be able to access your account and request a withdrawal of any remaining funds if you are self-expelled from the casino. After self-excluding, please contact our support team at [email protected] or via live chat to start the process of withdrawing the remaining money. Within a fair amount of time, a member of our support staff will get in touch with you to provide details on the withdrawal and to offer assistance.

Please be aware that if the casino needs to verify you in order to process money, being actively self-excluded does not free you from this process. The money that is still owed will be settled in accordance with the casino’s maximums.

Underage Gambling

The Casino will not allow players who are under the age of eighteen (18) and will take all reasonable steps to prevent minors from registering and playing on our website. The Casino retains the right to request identification, and access to the Website will be promptly revoked if the player is not of legal age to play.

We are aware, nonetheless, that minors may still be able to sign up and play at an online casino given the widespread accessibility and nature of the Internet. Therefore, we fervently urge parents to work together to shield their kids from unrestricted access to gaming websites. In this case, specialized software can be helpful. For further details, kindly visit the following websites:

• CyberPatrol 
• GamBlock® 
• Net Nanny